Quality Policy

Accord Plumbing & Gas Services is well recognised as a trusted plumbing, design and water treatment provider. We have over 36 years of experience in contract and service-based projects, delivering excellence across all sectors. Our experience is spread over a range of market segments including commercial, industrial and residential projects.

From high-level decision making, to our everyday operations, Accord Plumbing & Gas Services’ shared vision, clear purpose and core values make us who we are. It’s in our DNA.

Consistent and uncompromising safety, environmental and quality systems allow us to deliver the highest standard of construction plumbing, design and maintenance services.

To achieve our Quality commitment, we will:

  • Achieve and exceed customer needs and expectations through the provision of quality services, materials, and systems; and
  • Drive and maintain a continuous improvement and customer focused approach to all aspects of the business.
  • Identify, communicate and monitor quality objectives and performance measures at all levels within the business;
  • Understand, comply with and fulfil all legislative requirements, industry standards and applicable requirements relating to quality; and
  • Implement, maintain and continually improve our Quality Management System.